Privacy Policy | sila jurot

Introduction

sila jurot is committed to protecting the privacy and confidentiality of personal information entrusted to us by clients and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the Personal Data Protection Act B.E. 2562 (2019) of Thailand and applicable data protection regulations.

Our practice of law is governed by strict attorney-client privilege requirements, and we maintain heightened confidentiality standards that exceed general privacy obligations. This policy addresses both legal professional requirements and general data protection principles.

Data Controller Information

Data Controller: sila jurot

Address: 127 Wireless Road, Lumpini, Pathum Wan, Bangkok 10330, Thailand

Email: [email protected]

Phone: +66 2 654 8213

Information We Collect

Personal Information Provided Directly

We collect information that you provide directly to us, including:

Name and contact details (email address, phone number, business address)
Business or organizational affiliation and role
Information provided in consultation requests or inquiries
Documents and information shared during legal service engagements
Communication preferences and correspondence records

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information:

IP address and general geographic location
Browser type, operating system, and device information
Pages visited, time spent on pages, and navigation patterns
Referral source and exit pages
Cookie data (see our Cookie Policy for details)

How We Use Your Information

Legal Basis for Processing

We process personal data based on the following legal grounds:

Consent: When you submit inquiry forms or subscribe to communications
Contract Performance: To provide legal services you have requested or engaged
Legitimate Interest: For business administration, service improvement, and fraud prevention
Legal Obligation: To comply with Thai legal and professional requirements

Purposes of Data Processing

Responding to consultation requests and inquiries
Providing legal services including contract review, business registration, and IP advisory
Managing client relationships and maintaining engagement records
Processing payments and maintaining financial records
Complying with legal and regulatory obligations
Improving our website functionality and user experience
Sending relevant communications about our services (with your consent)

Data Retention

We retain personal data for different periods depending on the purpose:

Client Files and Legal Work Product: Retained for 10 years following engagement completion, in accordance with Thai legal professional standards
Inquiry and Consultation Records: Retained for 2 years if no engagement results
Financial Records: Retained for 7 years as required by Thai tax and accounting regulations
Website Analytics Data: Aggregated and anonymized after 26 months
Marketing Communications: Retained until consent is withdrawn or opt-out is requested

Data Sharing and Disclosure

We may share personal information in the following circumstances:

Service Providers

We engage third-party service providers who process data on our behalf:

Document storage and management systems
Email and communication platforms
Website hosting and analytics services
Payment processing services

All service providers are contractually required to maintain appropriate security measures and use data only for specified purposes.

Legal Requirements

We may disclose information when required by law, court order, or governmental authority, subject to attorney-client privilege protections where applicable.

With Your Consent

We may share information with third parties when you have provided explicit consent for specific purposes.

Data Security Measures

We implement technical and organizational security measures to protect personal data:

Encryption of data in transit and at rest using industry-standard protocols
Secure access controls with multi-factor authentication for internal systems
Regular security audits and vulnerability assessments
Staff training on data protection and confidentiality requirements
Secure document disposal procedures for physical and electronic records
Incident response procedures for potential data breaches

While we implement robust security measures, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security but maintain best practices to minimize risks.

Your Rights

Under Thai data protection law, you have the following rights regarding your personal data:

Right of Access: Request confirmation of whether we hold your data and obtain a copy
Right to Rectification: Request correction of inaccurate or incomplete information
Right to Erasure: Request deletion of your data in certain circumstances
Right to Restrict Processing: Request limitation on how we use your data
Right to Data Portability: Receive your data in a structured, commonly used format
Right to Object: Object to processing based on legitimate interests or direct marketing
Right to Withdraw Consent: Withdraw consent for processing at any time

To exercise these rights, contact us at [email protected]. We will respond within 30 days of receiving a valid request. Note that certain rights may be limited by legal or professional obligations, particularly regarding attorney-client materials.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality and analyze usage. For detailed information about the cookies we use and how to manage your preferences, please refer to our Cookie Policy.

International Data Transfers

Our primary operations and data storage are located within Thailand. If we transfer data outside Thailand, we ensure appropriate safeguards are in place through standard contractual clauses or other approved mechanisms under Thai data protection law.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a minor, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or direct notification to clients. The "Last Updated" date at the top of this policy indicates when the most recent revisions were made.

Contact and Complaints

For questions about this Privacy Policy, to exercise your data protection rights, or to submit a privacy-related complaint:

Email: [email protected]

Phone: +66 2 654 8213

Address: 127 Wireless Road, Lumpini, Pathum Wan, Bangkok 10330, Thailand

If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Committee or relevant supervisory authority in Thailand.